SAWS: Affordability Programs - Senior Citizen Billing
Aquifer Beaker

Edwards Aquifer

Aquifer Level 671.8'
9/20/18 - Official

The Edwards aquifer and its catchment area in the San Antonio region is about 8,000 square miles and includes all or part of 13 counties in south-central Texas.

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Stage 2:
Water On Your Day

Watering with an irrigation system or sprinkler is allowed only once a week from 7-11 a.m. and 7-11 p.m. on your designated watering day as determined by your address.

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Aquifer Level 671.8 | Stage 2: Water On Your Day

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Affordability Programs

Senior Citizen Billing

  Download Application

Senior Citizen
Billing Program

Adobe PDF (30 KB)

El Programa para Personas de edad Avanzada
Adobe (PDF 30 KB)

San Antonio Water System's Senior Citizen Billing Program offers residential customers 60 years of age and older, an exemption of the late payment penalties for both water and sewer service charges.


  • Must be 60 years of age or older.
  • Must be a SAWS residential water and/or sewer customer.
  • Must not be enrolled in SAWS pre-authorized electronic payment plan.

How to Apply

imageAny person wishing to apply must complete an application and submit, along with copies of the supporting document(s) stating their date of birth.

Below are examples of acceptable documentation:

  • Texas driver's license
  • Texas Department of Public Safety identification card
  • Birth certificate

Applications are available at any SAWS Customer Service center, or by calling 210-233-CARE (2273).

Please mail application to SAWS:

Attention: Senior Citizen Billing Program
2800 U.S. Hwy. 281 North
P.O Box 2449
San Antonio, Texas 78298-2449

Customers may fax completed applications along with supporting documentation
to 210-233-4882.

For questions concerning affordability options, please contact us at:


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