Service
Start New Service
SAWS gives residential and commercial customers convenient ways to establish new service.
To start new service, transfer service or to disconnect your water service, you can:
- Call us at 210-704-7297 (SAWS)
- Or visit one of our three Customer Centers
In order to establish new service, you will need*:
- The property address
- If renting, bring a copy of your lease
- Purchase agreement for new home
- A valid driver's license or Texas ID (Residential) or Tax ID (Commercial)
- Contact phone number
- Mailing address
- Date of birth (Residential)
(*In rare instances, additional information may be required to establish service.)
If you wish to transfer or disconnect service, the appropriate property addresses will be needed.
Deposit Information
A deposit is required for new residential service. Deposits for commercial accounts vary.
We look forward to serving you.
