Frequently Asked Questions Career Portal
- How do I view job postings and apply for vacant positions?
- Can I mail a copy of my resume?
- Can I apply directly with the hiring department?
- If I don't finish my application, can I save it and complete it at a later date?
- Are there deadlines to apply for a position?
- Do I have to fill out an online application every time I want to apply for a new job?
- Do I need to have an e-mail address?
- Where do I begin?
- How do I create a user name and password?
- How do I apply for a position?
- What if I do not have a resume? What other information will I need to provide?
- Where do I attach my resume?
- My information erases when I click on "Continue" after entering certain information.
- What if I was referred by an employee of SAWS?
- What if I was referred by a different source (University, College, Newspaper, etc)?
- After I submit my resume online, will I receive a confirmation? Will I receive a status notice?
- Why have I not received an interview?
- I received an e-mail stating I didn't meet the qualificiations for a job for which I applied. I read the duties and feel I could do them.
- How do I know if the application was completed?
- I forgot my password. How do I get my password or user name?
- Can I re-submit an application for a job posting if I forgot to include information?
- Can I update my profile if my phone number or address changes?
- Can I withdraw my application after I have submitted it for a specific job posting?
- How are job vacancies filled?
- What if I encounter technical problems?
1. How do I view job postings and apply for vacant positions?
You may view all job postings and apply for a position on any computer with Internet access. Computer workstations are available Monday – Friday, 8 a.m. to 3 p.m. at SAWS Headquarters-Customer Center, located at 2800 U. S. Hwy 281 North, 1st floor, Human Resources Office. Public computers may also be accessed at many local libraries or Texas Workforce offices. Visit our Web site at www.saws.org/jobs.
Please allow at least 30 minutes to fill out a new profile, as well as add information on education, experience, certifications, and preferences. There may also be questionnaires to answer. Have all your documentation, such as work history and resume, ready to input.
2. Can I mail a copy of my resume?
We do not accept resumes for unsolicited positions. Please use our online application process to submit your resume for any position that is open. Once your information is in our database, you will use the same profile for any position you want to apply for in the future. Remember your e-mail address and password for future use.
3. Can I apply directly with the hiring department?
No. The online system is the centralized intake site for all applications. Only job seekers who complete an online application will be considered for employment. If you have already submitted application materials directly to a hiring authority, you will need to complete an online application as well.
4. If I don't finish my application, can I save it and complete it at a later date?
Yes, please click "Save and Quit" at the top the page and you can log in when you are ready to complete the application process. Incomplete applications will not be considered.
5. Are there deadlines to apply for a position?
The deadlines can vary by position. Open Until Filled" indicates that a position may be open until a candidate is identified. The hiring official might be conducting interviews shortly after the position is posted and will continue interviewing until a candidate is identified.
If the position has a closing date, you may apply up to midnight of the indicated date.
6. Do I have to fill out an online application every time I want to apply for a new job?
Once your profile is created, you will use that same profile for any position you want to apply for in the future. SAWS policy requires that you apply for each position for which you wish to be considered. It is your responsibility to update your profile, providing current and sufficient information to demonstrate that you meet the minimum requirements for each position for which you wish to be considered. The more information you provide on your resume and profile that clearly indicates your relevant experience, the more effectively we will be able to evaluate your skills, abilities and qualifications.
7. Do I need to have an e-mail address?
It is not mandatory to have an e-mail address; however, we highly recommend using one since this is how we communicate any information regarding the hiring process. If you do not have an e-mail address, you can set up a free e-mail account at www.yahoo.com or www.aol.com.
8. Where do I begin?
You may search for all current career opportunities under the Job Search page. Results are based on the search criteria entered; only available positions meeting your criteria will be shown. Selecting a specific category or location does not affect your chances for an interview.
Searching by:
Job Category:
If you are interested in working in a specific area within SAWS (e.g. Legal, Conservation, etc.), select that category to see which positions are available. Select "ALL CATEGORIES" to get all the available positions throughout the company.
Location:
If you are only interested in working in a specific geographic location, select that location. To get all positions available in all company locations, select "San Antonio".
9. How do I create a User Name and Password?
Your user name can be any word or character you choose. We strongly encourage you not to use any combination of your first, middle or last names as the system is sensitive to duplicate usernames. Usernames and passwords are case-sensitive, so please document, for your own future reference, how both were created since this is how the system will recognize your information when you log back in (e.g. UsernaMe2007).
10. How do I apply for a position?
- Log in with your user name and password
- In the "Job Search", select "All Categories" and click on "Continue."
- The "Research Results" page will follow.
- Under the "Matching Opportunities", click on the "Apply" box next to the desired position and click Continue."
- Please ensure that all categories (Job Selection, Contact Info., Preferences, Experience, Education, Certification, Questionnaire) are complete or updated by clicking on the "Continue" button to get to the next category.
- Once you are done entering all the information, click on "Submit and Apply" button.
11. What if I do not have a resume? What other information will I need to provide?
You will be asked to provide general information such as name, address, and phone number when building your profile. You will be prompted through several screens where your education and work history (job titles, dates and duties) can be described in detail. It will be easier to have this information available when creating your profile While not required, professional resumes are highly recommended. Additional materials (such as letters of recommendation) should be provided to the hiring manager if you are scheduled for an interview.
12. Where do I attach my resume?
You can attach or cut and paste your resume under the "Preferences and Expertise" page.
13. My information erases when I click on Continue" after entering certain information.
Under the Experience, Education and Certification" categories, you must click on the grey button Add to List/Update Information" to see the information you are entering in the box on the left-hand side of the page. Once you are done entering all the information in this category, click Continue".
14. What if I was referred by an employee of SAWS?
You can indicate the name and job title of the employee who referred you on the "How did you find out about this job" section on the Contact Information page. It is very important to provide this information at the time your application is submitted. You will not be able to add this information at a later time.
15. What if I was referred by a different source (University, College, Newspaper, etc)?
You can indicate the sources on the "How did you find out about this job" section on the Contact Information page.
16. After I submit my resume online, will I receive a confirmation? Will I receive a status notice?
Yes, you will receive an e-mail confirmation shortly after your application/resume has been received. If you do not receive this e-mail confirmation, your resume was not successfully submitted. You will need to log back into the system and complete the process again.
If you continue to experience technical difficulties, please contact us at employment@saws.org. Please allow one business day for a response. Confirmation means that your application has been received for review and processing by Human Resources. The system does not provide status notifications during the hiring process. If the hiring official is interested in your resume/application, you will be contacted by the hiring department. A final e-mail is sent to applicants after a position is filled.
17. Why have I not received an interview?
The hiring department schedules all interviews.We receive a high number of qualified candidates for each position; consequently, the hiring official does not have a certain time frame to begin interviews. If there is an interest in your resume, you will be contacted by the hiring department. We encourage you to continue visiting our company's Web site for future career opportunities.
18. I received an e-mail stating I didn't meet the qualifications for a job for which I applied. I read the duties and feel I could do them. Why was I not selected?
One possibility is that the information you provided was incomplete; therefore, your application was disqualified. We review incoming applications/resumes to select those that best match our open position requirements, and then, we contact the applicants we want to learn more about. Unfortunately, we are unable to personally speak with every applicant who submits an application.
19. How do I know if the application was completed?
An e-mail will be sent to the e-mail address you provided in your application. The e-mail will provide confirmation and indicate the sections of the application that were complete or incomplete. To complete or update your profile, please log on to our Career Portal Web site at www.saws.org/jobs with your username and password.
20. I forgot my password. How do I get my password or username? Can HR provide me this information?
On the opening page, select "Forgot your username or password?" When requesting your password, make sure you enter you first name and last name, along with your username, the same way it was initially entered. We recommend cutting and pasting the username from the e-mail you received confirming you applied for a position.Enter the e-mail address you created when completing the profile and your new password will be sent to you.
Once you log in to the application, you will be directed to change your password.
For security and confidentiality purposes, Human Resources does not have access to user names or passwords.
21. Can I re-submit an application for a job posting if I forgot to include information?
No. Once the position is closed, changes to the information you submitted for that position will not be considered.
22. Can I update my profile if my phone number or address changes?
Your profile can be changed at any time.Sign on with the same e-mail address and password that you used when you first applied. This will allow you to select the option to view job postings or update your profile and resume. If you have questions, please contact Human Resources through e-mail, employment@saws.org. Please allow one business day for a response.
23. Can I withdraw my application after I have submitted it for a specific job posting?
You may withdraw your application at any time from the "Search Results" page. Click on the word "Withdraw", which is on the same row of the position you applied for.
24. How are job vacancies filled?
Hiring authorities within individual departments may review resumes anytime during and after the job posting closes. Based on review of both minimum and preferred qualifications, the hiring department will select candidates for further consideration and contact them directly for an interview or additional information.
25. What if I encounter technical problems?
If you encounter technical problems while applying for a job online, please contact Human Resources at employment@saws.org. Please allow one business day for a response.
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