SAWS News: South Side Customer Center Change Coming in November
Aquifer Beaker

Edwards Aquifer

Aquifer Level 679.8'
7/15/19 - Official

The Edwards aquifer and its catchment area in the San Antonio region is about 8,000 square miles and includes all or part of 13 counties in south-central Texas.

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Year-Round Watering Hours

Watering with an irrigation system or sprinkler is allowed any day of the week before 11 a.m. or after 7 p.m.

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Aquifer Level 679.8 | Year-Round Watering Hours

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South Side Customer Center Change Coming in November

Beginning in November, the SAWS South Side Customer Center will shut its doors permanently. This move will allow SAWS to be more efficient with its existing staff.

Customers who typically use the Southcross Boulevard location are encouraged to visit the West Side Customer Center, just 4 miles away at Las Palmas Shopping Center, 803 Castroville Road.

Not only does the West Side Customer Center afford more services, including self-service kiosks, but its location allows customers to pay their electric and cable TV bills in the same building.

Customers needing to pay a current bill, but who don’t want to travel to Las Palmas, can visit these nearby pay agencies*:

  1. Rios Food Mart #1 5711 S. Zarzamora (1.5 miles)**
  2. Dolex Dollar Express #1441 6703 S. Zarzamora (1.9 miles)**
  3. La Fiesta #15 3414 Nogalitos St. (2.1 miles)**
  4. H-E-B #36 7010 S. Zarzamora (2.1 miles)**
  5. Ace Cash Express #532 6003 S. I-35 (2.4 miles)**
  6. Ace Cash Express #1508 3226 Nogalitos St. (2.4 miles)**

Payments can also be made online at, by phone at 210-704-7297 or by mail. For a full listing of pay agencies throughout the city, visit:

Stay tuned for more information on SAWS’ plans to serve you better. Questions? Call 210-704-7297.

* Pay agencies charge a nominal fee for payment services. Please inquire with them about their current fee.

** Distance from Southcross location.




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