SAWS News: Temporary Financial Setback? Project Agua Can Help Pay Your Bill
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Edwards Aquifer

Aquifer Level N/A

The Edwards aquifer and its catchment area in the San Antonio region is about 8,000 square miles and includes all or part of 13 counties in south-central Texas.

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Year-Round Watering Hours

Watering with an irrigation system or sprinkler is allowed any day of the week before 11 a.m. or after 7 p.m.

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Aquifer Level N/A | Year-Round Watering Hours


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Temporary Financial Setback? Project Agua Can Help Pay Your Bill

Drinking, bathing, cleaning and cooking. Many of us take water for granted until the moment we turn on our faucet and nothing comes out.

The loss of a job or serious family illness can lead to difficulty meeting financial obligations. Fortunately, there is some good news. San Antonio Water System partners with both private donors and the City of San Antonio to assist those who cannot afford to pay their water bill.

Project Agua helps residential customers with payment assistance up to $115 if they meet the 2018 Federal Income Assistance Guidelines. Eligibility rules are set by the City of San Antonio Department of Human Services and are based on household income and family size, type of emergency and funding available.

To find out if you qualify, check the income chart. To apply, complete the City of San Antonio Department of Human Services Utility Assistance form.

¿Atraso Financiero Temporal? Project Agua Puede Ayudarle a Pagar su Factura

Y sea para beber, bañarse, limpiar o cocinar… necesitamos el agua y muchos de nosotros no le valoramos hasta el momento en que abrimos nuestro grifo y no sale nada.

La pérdida de un trabajo o una enfermedad grave en la familia puede causar dificultades para cumplir con las obligaciones financieras. Afortunadamente, hay algunas buenas noticias. San Antonio Water System se asocia con donantes privados y la Ciudad de San Antonio para ayudar a aquellos que no pueden pagar su factura de agua.

Project Agua ayuda a los clientes residenciales con asistencia de pago de hasta $115 si cumplen con los requisitos de Asistencia Federal de Ingresos 2018. Las reglas de elegibilidad son establecidas por el Departamento de Servicios Humanos de la Ciudad de San Antonio y se basan en los ingresos del hogar y el tamaño de la familia, el tipo de emergencia y los fondos disponibles. Para saber si reúne los requisitos, verifique la tabla de ingresos en la primera página.

Para saber si califica para estos programas verifique la tabla de ingresos aquí abajo. Para aplicar, descargue y complete el formulario y devuélvalo junto con el pago de su factura, o envíela a:

San Antonio Water System Affordability Programs
2800 U.S. Hwy 281 N.
San Antonio, Texas 78212

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