San Antonio Water System strives to provide superior customer service at all times. Whether you need emergency assistance or simply have a question about your bill, we're here to help.
SAWS makes it easy and convienent to pay your bill.
Our vision for customer service involves using today's technology to engage our customers with courteous, quality and timely service.
Have a concern about your service or question about your account? Here's where to get the answers you need when you need them.
Water loss can happen in both common and unexpected places around your home. Our easy do-it-yourself repairs will help you fight those costly water leaks.
If your sewer line becomes clogged and toilets and drains start backing up, please call SAWS first. We may be able to save you time, money and frustration.
Check here for quick answers to some of the service questions we hear most.
SAWS has some of the lowest rates in the country. Monthly water rates are based upon water usage and are determined by the type of water service received.
SAWS has several affordability programs to assist customers experiencing temporary financial hardship.
Find out if you have a high or low water pressure problem.