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Check for Toilet Leaks

Fix Indoor Faucet Leaks

Fix Outdoor Faucet Leaks

High-Efficiency Showerheads & Aerators

Reading Your Water Meter

Check for High/Low Water Pressure Problems


Steps to fix your faucet leak

Step 1
Turn off water using the
shut-off valve located at
your meter box.

Step 2
Using a wrench, remove the valve body at the large nut. Caution: These instructions are not to REPLACE the entire faucet-only to repair the valve.

Step 3
If necessary, use a screwdriver to remove the nut that holds the knob together and remove the knob. (This step depends on the type of outdoor faucet used.)

Step 4
Loosen joints on knob using penetrating oil (if needed).

Step 5
Use an adjustable wrench to unscrew nut and remove the faucet assembly from wall.

Step 6
Remove the assembly and inspect it for corrosion.

Step 7
If faucet assembly is stuck, soak the joints with penetrating oil for several hours. Once oil has loosened the faucet, hold stem with pliers and tap them with a hammer to pop the assembly off.

Step 8
Remove the screw holding the assembly together.

Step 9
Use the awl to remove the old washer. Replace the washer; cover with plumber’s grease and install the washer.

Step 10
Replace the assembly on the wall. Turn the water back on at the meter and check for leaks.

Fixing the Leak

Warning: Fixing a leaking outdoor faucet is not a difficult process. However, if you do not feel comfortable
performing the following steps, we recommend you hire a licensed professional plumber to do the work for you.

Tools needed:

  • Adjustable wrench        
  • Replacement washer
  • Flathead screwdriver
  • Penetrating Oil
  • Towel
  • Awl
  • Pliers
  • Plumber's grease



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