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IN THIS SECTION:
Main
Paying Your Bill
Conservation
Know When to Water
Affordability Programs
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At SAWS, our vision for customer service involves exploring today’s technology to engage our customers with courteous, quality and timely service. Here are some important items of interest for new customers.
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Easy. Convenient. Pay your bill securely any time, day or night.
- Online
- Pay-By-Phone
704-SAWS (7297) or automated direct 704-7234
- Pay In Person
8 a.m. to 5 p.m. Monday through Friday at three locations
- Third-Party Agencies
H-E-B, La Fiesta, Money Box, and Western Union locations accept SAWS payments.
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Be A Watersaver. Learn how to save water and money.
Do You Qualify for Free Toilets?
SAWS will give customers up to two new water-efficient toilets absolutely free to those living in homes built prior to 1992. High-efficient showerheads and aerators also are available to SAWS customers.
Get a free home checkup and learn how to keep money from going down the drain. Our conservation professionals will check all your water connections for any leaks and check your irrigation system's performance and evaluate existing turf and soil conditions.
It's all FREE to SAWS customers, if you call 704-SAWS (7297). |
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Landscape watering is permitted any day before 10 a.m. and after 8 p.m.
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Water waste includes runoff or failing to fix leaks.
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Watering with a hand-held hose is permitted any time.
Year-Round Restrictions
Year-round restrictions are in effect in the SAWS service area when the aquifer level remains above 650 feet. When the aquifer drops below 650 feet, additional rules apply. Visit SAWS Drought Restrictions webpage for complete watering rules and drought restrictions. |
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We can help. Find out if you qualify.
Added assistance may be available for:
SAWS works in partnership with the City of San Antonio Department of Community Initiatives to qualify residents for Project Aqua, Affordability Discount or Plumbers to People. Contact DCI at (210)207-7830 to locate the office nearest you. |
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