SAWS: Ethics Hotline
Aquifer Beaker

Edwards Aquifer

Aquifer Level 683.6'
5/21/19 - Official

The Edwards aquifer and its catchment area in the San Antonio region is about 8,000 square miles and includes all or part of 13 counties in south-central Texas.

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Year-Round Watering Hours

Watering with an irrigation system or sprinkler is allowed any day of the week before 11 a.m. or after 7 p.m.

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Aquifer Level 683.6 | Year-Round Watering Hours

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Mission & Vision

Ethics HotlineEthics Hotline

We take great pride knowing that you trust SAWS to provide our community with sustainable, affordable water services. Our aim is be a trusted steward of your resources, including your money.

In that spirit, SAWS has launched a tool that allows the general public to report suspected unethical activity.

If you suspect unethical, dishonest or even illegal behaviors involving SAWS, its employees or its vendors, you can report it anonymously through an independent, third-party-managed ethics hotline.

The ethics hotline will help SAWS maintain the highest standards of excellence, integrity and respect.

The ethics hotline is exclusively for reporting ethical matters. If you have questions about your bill, service outages or other emergencies, please call 210-704-SAWS (7297). To report water waste, click here.

Report Water Waste

Tell us about the water waste you observed. If you see a leak that appears to come from the SAWS water or sewer system, please call 210-704-SAWS (7297) any time day or night.

Ethics Hotline

Is it honest? Legal? Ethical? Call the toll-free ethics hotline at 800-687-1918 or visit to file an anonymous report.

To report online, please use the following login information:

Username:  saws1
password:  ethics