Scams are constantly evolving. Swindlers may pretend to represent public utilities and they may even mention legitimate programs or policies. No matter the ploy, their goals are the same: to steal your money, your identity or both.
SAWS will never contact you to request your account number, banking account or credit card information.
If something doesn’t seem right, hang up or walk away. Scammers often want you to make a quick decision without thinking about it.
When will you hear from us? SAWS will contact you:
- To alert you of an upcoming high bill.
- If you are at risk for service disconnection.
- When your water use is continuous for more than 72 consecutive hours (ConnectH2O customers with electronic meters only).
Of course, we’re here to help! To report any suspicious interactions, call us at 210-704-SAWS (7297).