San Antonio Water System

Ramos joined SAWS as vice president of Communications & External Affairs in 2015. He is responsible for the strategic and tactical oversight of developing, implementing and administering SAWS’ communications and external affairs programs. Ramos also oversees the areas of advertising and public relations, local intergovernmental affairs, internal and external communications, as well as community and educational outreach.

A native of San Antonio, Ramos received his undergraduate degree from the University of Texas at San Antonio in 1990 and later obtained a graduate degree in Urban Administration from Trinity University.

Communications & External Affairs

The Communications & External Affairs Group engages in proactive strategic outreach and partnerships to inform and involve SAWS customers and stakeholders, driving the image and success of the organization.

This is accomplished through:

Creative Services – Develops internal and external publications, including newsletters, brochure development, Internet, intranet, marketing brochures, audio/video presentation support, video production, etc.

Public Relations – Encompasses media relations for accuracy in news coverage concerning SAWS and advertising for building and maintaining awareness of corporate programs, projects and image.

External Relations – Covers all community outreach efforts such as community relations with neighborhood leaders; governmental relations with elected officials and agencies; and youth education in developing tomorrow’s informed water consumers.

Conservation – Delivers nationally recognized programs that achieve cost-effective water savings while enhancing quality of life.