SAWS: Affordability Programs - Project Agua
Aquifer Beaker

Edwards Aquifer

Aquifer Level 678.8'
7/17/19 - Official

The Edwards aquifer and its catchment area in the San Antonio region is about 8,000 square miles and includes all or part of 13 counties in south-central Texas.

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Year-Round Watering Hours

Watering with an irrigation system or sprinkler is allowed any day of the week before 11 a.m. or after 7 p.m.

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Aquifer Level 678.8 | Year-Round Watering Hours

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Affordability Programs

Project Agua

Payment Assistance Program

imageSan Antonio Water System established Project Agua in 2000 to provide twice-yearly payment assistance to residential SAWS customers who are having difficulty paying their water bill and who meet the Federal Income Assistance Guidelines.

This program has helped hundreds of families since its inception. Funds are made possible by individual contributions from San Antonio Water System customers - residential and commercial.


Eligibility requirements are determined by the City of San Antonio Department of Human Services and may include the following:

  • Income
  • Family size
  • Age
  • Location of residence
  • Disability
  • Degree of need or emergency

How to Apply

To apply for this program, visit City of San Antonio's Human Services website to download and print application.

How You Can Help

Donations come in big and small.Your tax-deductible donation will keep water flowing to our neighbors during difficult times. It's simple, and every contribution - no matter the size - helps.

Just locate the donation box on the return portion of your SAWS bill and simply add the amount you would like to contribute to your monthly payment. Your SAWS payment will be credited to your account and the additional amount will automatically go to Project Agua. Or you can mail a check to SAWS, noting that the amount is designated for Project Agua. Donations can be sent to:

SAWS Project Agua
P.O. Box 2449
San Antonio, Texas 78298

Your generosity is greatly appreciated!

For questions concerning affordability options, please contact us at 210-233-CARE (2273).