Drought, destructive ice storms and a pandemic drove representatives of the San Antonio community to rank affordability as the top priority in setting SAWS’ 2023 rates. After valued input from a citizens’ Rate Advisory Committee and unanimous approval by City Council, SAWS delivered on that priority with a new rate structure that took effect in… Continue Reading SAWS rates, Uplift fee reflect affordability focus
As inflation rose to its highest level in more than 40 years this summer, a local group of citizen volunteers was putting the finishing touches on a plan to make water and sewer services easier on the pocketbook — especially for San Antonio’s most vulnerable residents. A new SAWS rate structure, proposed by the utility’s… Continue Reading 2023 rates set to make basic water, sewer services more affordable
After a year and a half of suspending disconnections because of the pandemic, San Antonio Water System will resume disconnections due to non-payment beginning Tuesday, October 19. The utility is urging customers to set up payment plans as soon as possible to avoid having their water service interrupted. “The last thing we want is to… Continue Reading SAWS Urges Customers to Set up Payment Plans, Avoid Service Interruptions
