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Receiving bill assistance from SAWS? It may be time to reapply.

Apr 1, 2023

Keeping essential water and sewer services affordable — especially for our most vulnerable residents — is a priority for SAWS. It’s why SAWS Uplift exists. This income-based assistance program helps ease the burden of paying monthly water bills for those who qualify. Uplift recipients are required to complete a new application every three years. Starting… Continue Reading Receiving bill assistance from SAWS? It may be time to reapply.

Federal Water Bill Assistance Now Available

Jan 1, 2022

In November, San Antonio City Council voted to set aside a portion of local American Rescue Plan Act, or ARPA funds for utility bill relief, making up to $10 million available to SAWS customers who qualify. To receive this assistance, you must: Be a SAWS residential customer. Live inside San Antonio city limits. Affirm that… Continue Reading Federal Water Bill Assistance Now Available

SAWS Customers Receive Water Bill Relief

Mar 1, 2021

February’s unprecedented winter weather wreaked havoc on all of us — not just by causing loss of power and water, but also leaving behind damage to homes and businesses. To help those who may have higher bills due to freeze-related leaks or running faucets, SAWS is charging ALL customers based on water use for the… Continue Reading SAWS Customers Receive Water Bill Relief

Temporary Financial Setback? Project Agua Can Help Pay Your Bill

Jul 1, 2020

The loss of a job or serious family illness can lead to difficulty meeting financial obligations. Fortunately, immediate help is available. Project Agua provides emergency payment assistance to eligible residential customers who are having difficulty paying their water bill. Eligibility requirements are based on 2020 Federal Income Assistance Guidelines, including household income and family size,… Continue Reading Temporary Financial Setback? Project Agua Can Help Pay Your Bill