Tag: water outage

SAWS reports no outages from freeze; warns about residential frozen pipes

After two days of bitter winter conditions, temperatures are on the rise again, although there may still be some freezing temperatures at night, any frozen pipes on customers’ property will begin to thaw. San Antonio Water System infrastructure did not have water outages due to freezing weather, but some customers’ pipes may have frozen. As… Continue Reading SAWS reports no outages from freeze; warns about residential frozen pipes

SAWS Launches Online ‘Be Ready for the Unexpected’ Resources

After an unprecedented freeze last year that left many residents without power or water, San Antonio Water System is urging customers to prepare for emergencies that might affect their water services. The utility has launched a dedicated Be Ready for the Unexpected webpage complete with infographics and how-to videos in English and Spanish. The information… Continue Reading SAWS Launches Online ‘Be Ready for the Unexpected’ Resources

Water Outage Map and Updates — Feb. 21 | 4 p.m.

As of 4 p.m. Sunday, Feb. 21, SAWS has restored water service to 100 percent of the utility’s service area. Customers can continue to assist our restoration efforts by conserving water and/or managing/repairing any leaks on their property to help maintain water pressure in our system. Thank you for your understanding and patience.

Fair Oaks Water Outage Update

San Antonio Water System understands the extreme hardship Fair Oaks residents are facing with water outages. SAWS is faced with a multi-dimensional issue in getting water restored in the Fair Oaks area, which is at a high elevation relative to the rest of our system. With widespread water outages and rolling blackouts across the city,… Continue Reading Fair Oaks Water Outage Update