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Having trouble paying your water bill this holiday season? SAWS can help.

Dec 1, 2024

Job loss, medical emergency, car troubles — we’ve all been there. But you shouldn’t have to choose between putting food on the table or keeping your water service on. San Antonio Water System’s Uplift Assistance Program is helping neighbors in need when they need it most. Nearly 30,000 families are currently receiving assistance to pay… Continue Reading Having trouble paying your water bill this holiday season? SAWS can help.

SAWS continues to lead on the global water stage

Jun 1, 2024

San Antonio Water System is proud to be part of the Leading Utilities of the World, an exclusive global network of water and wastewater service providers. Members represent the gold standard of utility innovation and performance and include representatives from Denmark, Norway, Scotland, The Netherlands, Budapest, Japan, Australia and Singapore. Initially selected in 2017, SAWS’… Continue Reading SAWS continues to lead on the global water stage

Make sure SAWS can reach you

Jan 1, 2023

When there’s a water emergency, such as low pressure or loss of service, we want to keep you in the loop. But what happens if SAWS doesn’t have your current phone number or email address to contact you? No worries — there’s an easy fix for that. Just log in at saws.org/myaccount and look for… Continue Reading Make sure SAWS can reach you

Unpaid Water Bill? Keep Your Water On With a Payment Plan

Sep 1, 2021

The coronavirus pandemic has left many San Antonians with unpaid bills. If you’re struggling to catch up on those past-due accounts, we have good news: By setting up a payment plan with SAWS, you can keep your water service turned on and get more time to pay. In March 2020, SAWS halted water service shutoffs… Continue Reading Unpaid Water Bill? Keep Your Water On With a Payment Plan

Make Sure SAWS Can Reach You

Aug 1, 2021

When there’s a water emergency, like low pressure or loss of service, we want to keep you in the loop. But what happens if SAWS doesn’t have your current phone number or email address to contact you? No worries — there’s an easy fix for that. Just log in at saws.org/myaccount and look for the… Continue Reading Make Sure SAWS Can Reach You

Make Sure SAWS Can Reach You

May 1, 2021

Make Sure SAWS Has Your Contact Info

Apr 1, 2021

If February’s winter storm taught us anything, it’s that we need to be able to reach our customers in case of a water emergency, like low pressure or loss of service. If you didn’t hear from us during The Big Freeze, it’s likely because we didn’t have a current phone number or email address to… Continue Reading Make Sure SAWS Has Your Contact Info

Vista Ridge Water Quietly Comes On Line

May 1, 2020

There was no musical fanfare. No heartfelt speeches. And not a TV camera or reporter in sight. But with the turn of a valve and the click of a mouse, a row of shiny blue pumps whirred to life at Agua Vista Station on April 15. And with that, the Vista Ridge supply, San Antonio’s… Continue Reading Vista Ridge Water Quietly Comes On Line

COVID-19 and Your Water

May 1, 2020

As the coronavirus situation continues to unfold, San Antonio Water System employees are working 24/7 to make sure your safe, reliable water and wastewater services never stop. Just like always, SAWS water quality experts continue to test our community’s water around the clock. Be assured that it always has been, and continues to be safe… Continue Reading COVID-19 and Your Water

SAWS a Neighbor You Can Rely On Amid Pandemic

Apr 3, 2020

By: Berto Guerra, SAWS Board of Trustees Chairman As the world grapples with the effects of the coronavirus pandemic, San AntonioWater System wants to reassure the community that there’s one thing they can always feel safe about: their water. SAWS will continue to uphold our commitment to deliver safe, reliable drinking water to our community.… Continue Reading SAWS a Neighbor You Can Rely On Amid Pandemic